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Business Continuity
Business Continuity
Contingencies whether natural or man-made can occur any hour and at any moment. In the face of unforeseen emergencies, MindGenies posses the right resources and practices for disaster recovery, business continuity and maintaining critical business functions. We have activated a comprehensive Disaster Recovery and Business Continuity (DR&BC) Plan, based on the need to protect professional staff, computing infrastructure and intellectual property.
The DR&BC Plan at BDCAN Group has been strategically structured and rigorously tested to handle any kind of emergency, including calamities such as earthquakes, floods and unrests or business obstructions like fire and power failures. We regularly update clients, suppliers and stakeholders about our DR&BC Plan and make them aware of the measures taken at BDCAN Group to avoid emergencies. The Plan comprises of the following components:
Alternate Facilities
BDCAN Group has formed associations with various institutions in the vicinity of our Noida office. In the event of our office being affected by any calamity, we can immediately move people to a safe location and carry on with the clients work without any interruption.
Our promoters are the owners of a very large business group, having offices in all the major cities in India. We have formed agreements with them for sharing their premises and other resources to ensure vital customer services are provided even in the event of a disaster.
BDCAN Group also provides remote and secure access of essential data, records, projects and additional resources to the staff. This facility enables them to work from their home or any other location.
Disaster Management Officer (DMO)
An emergency may occur despite taking all the important preventive measures for business continuity. In order to handle such unforeseen situations, BDCAN Group has a special disaster management officer (DMO) who reports directly to our Managing Director. The DMO has the proper authority to co-ordinate events, and take essential security measures and has a number of key responsibilities, including the following:
  • Arrange staff training, communication cascades and drills for situations such as earthquake, fire, power-cut or terrorist attack.
  • Conduct regular reviews of security measures and procedures.
  • Consult with outside experts and people from other organizations that face similar risks in planning for emergencies.
  • Ensure the implementation and testing of internal and external security measures.
  • Formulate contingency plans dealing with bomb threats, suspect packages and possible evacuation.
  • Adequate Data Backup with CD Writer, Zip Drives etc.
  • Liaison with the police, other emergency services and local authorities.
  • Produce a security plan based on the risk assessment.
  • Secure the premises after evacuation and deciding when to re-occupy them.
Financial Stability
BDCAN Group has robust banking and financial arrangements, such as online banking, credit transfer, mobile phone banking, banking through multiple banks, branches and ATMs and payment gateways, so that we continue to make payments and sustain our business globally. Our promoters are a leading business conglomerate and provide full financial support to the organization. We also have comprehensive insurance coverage on our infrastructure and liabilities. improvement and customer satisfaction.
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