Quality Commitment
Quality Commitment
At BDCAN Group, quality commitment is embedded in our DNA - be it process, policy, and people. The BDCAN Group quality assurance programs support both our customers and internal quality requirements, by following ISO standards.

Quality Objectives
  • To provide services, which meet the standards, specifications, strategies, and codes of practice and meet up the customer needs and requirements.
  • To strive for the upgradation of the technology & system to congregate customer requirements in ever changing market and continuous improvement & enhancement throughout the life of our products and services.
  • Continual cut down in cycle time of processes, time for responses to customers, resource consumption, & defect level of the products.
  • Involvement of People: - Involve all of our people in the quality process, since they control our performance. We will do this by leadership, communication and motivation, training and empowerment in quality matters
  • Non Compliance- We strive to continually decrease any non-conformance in products, performance, or systems, through the use of nonconforming product reports as monitored at each Management Review.
  • Satisfaction - We strive to continually evaluate and improve our quality systems through the use of customer surveys, feedbacks and management reviews.
  • On Time Deliveries - To provide comprehensive service including Requirement analysis, Designing, Testing, and delivering etc, within the specified time and in conformance with customer requirements.
  • To ensure all employees are trained or have the experience to carry out their duties in a competent manner
  • BDCAN Group has a vibrant and open work culture where the thoughts and ideas of every individual are heard, and knowledge is respected. We strive to continually improve opportunities for growth for employees.
  • Ensure prompt, action is taken in dealing with customer issues and the results of user surveys.

Our Quality Commitment Ensures
  • Customer centricity - We believe in creating sustainable customer value and exceeding their expectations. We believe that the secret to unleashing exponential business growth lies in a 3600 conversation with customers, and an intimate understanding of what they desire and will desire in future.
  • Quality Standards - We are fully committed to deliver quality software services & solutions that will meet or exceed our customers.
  • Professional Development - Professional development of the individual and the organization. A highly dedicated and skilled workforce, backed by advanced technologies and facilities, and extensive training programs, result in faster turnaround times, better cost effectiveness, and higher accuracy.
  • Corporate values - We shall also endeavor to nurture an environment where trust, fairness and flourishing integrity.
  • BDCAN Group have incessant Power supply with backup facilities 24/7/365 Power Availability (300KVA Diesel Power Generator,& UPS) and all network connections have redundant ports as standby.
  • Adequate Data Backup with CD Writer, Zip Drives etc